I use it with Microsoft teams almost every day. Primarily with the dongle.

This is all good. No offense taken and I agree with many of your points as well. Cable mess What sort of production workflow do you have, that allows for "occasional" cable mix-up ? When customers started complaining, your immediate reaction was: "customers do not know how to plug a cable...

Not sure I follow anymore. Is this about the QC issue in initial ramp up ? Or something else.

email support and they will be able to help sort it out..

We have seen 2 units so far with this issue of the units shipped. We have added additional QC steps to prevent this in future since the issue was caused by a misunderstanding of the assembly procedure. The issue is not between real leather vs fake leather here. When we did measurements and...

When inner fidelity was around, we had a very lengthy article on Audeze LCD4 and Audeze's philosophy on tuning. Our R&D team also writes the technology articles on our site. https://www.audeze.com/blogs/technology-and-innovation Recently when RTings.com posted incorrect measurements on our...

Yes. He works with the R&D team and it is a collaboration. Because of customer base (Sound engineers, musicians etc), we also spend significant amount of time in studios and get feedback. Manny is part of the Audeze team and has been an Audeze user since 2014.

This is wrong and incorrect. All the LCDs from LCD1(original) to LCD4, LCD5 and Mobius to Maxwell were tuned by our R&D team. We have had the same team from the beginning and they continue working on all our products. Alex's tuning or Sankar's tuning etc is BS. There is no such thing. Many of...

What do you mean audio comes out and then it dies ? if you go to the control panel screen for audio and keep it open. First plug in the dongle and see if the active device switches to Maxwell in the audio control panel. When it dies, do you see the audio device switch to a different device ?

I am using Maxwells almost every day. Using different firmwares and different Maxwell units and I don't come across this issue. Dongle always takes priority. Can you check if there is any other audio device driver or virtual sound card that is changing priorities ?

You are mixing two different things here. The 3D rendering inside PS5 is Tempest engine. The out of Tempest can be stereo or binaural or 5.1 over HDMI etc. What is new here is the addition of Dolby Atmos stream over HDMI. most 3D formats like Atmos has two parts. The 3D format (objects...

Apologies for the issues. Can you confirm the dates ? Jan and March 2022 ? We had proactively asked our distributors to send old and demo units. If you DM me your serial number, I can take a look at the internal QC checks. On the imbalance issue, we would like to talk to you to figure out the...

Take for example the AI noise removal and beam forming. When you remove the boom mic, the inbuilt mics take over and AI beam forming kicks in automatically. When using wireless, portions of the board get powered off automatically to preserve battery. Noise gate sliders have been replaced by AI...

Some issues are a little bit more complicated than others. The LDAC/Custom EQ is a chipset issue. We had to go back to the chipset vendor to get this fixed, rolled into a new SDK etc.

Yes. This is changing the EQ on the headset. The changes are a little more subtle compared to other headsets where some of the EQ modes are weirdly jacked up, to the point things like "cinema mode" are almost unlistenable. But you should be able to notice difference with presets like footsteps...