The IE900 IEMs I bought and returned back to CEX for a full refund are identical to the counterfeit IE900 IEMs on tne left photos you provided. Even down to the case, box and accessories it’s identical. Only difference is the certificate of authenticity was signed with a serial where on the...

I know it doesn’t matter now as I returned the counterfeit IE900 back and got a full refund but I’m not impressed with Sennheiser’s customer service. I contacted them over 2 weeks ago enquiring about the serial number and asking if they were counterfeit and I still haven’t received a reply back...

The inspection card (certificate of authenticity) was signed and dated with my IE900 but the serial being 35xx yet dated 01 April 2021 was a bit suspect because from all the unboxing videos and Google images I’ve seen the serial on models produced on that date were in the 12xx. Also, the case...

I don’t know if Amazon still sell them but the IE900 I bought from CEX were made in Germany. Just a pity they were suspected counterfeit copies.

I went back again to CEX and eventually managed to return them and get a full refund back on my debit card. What a carry on it was as I was in the store for an hour. They compared photos of the box contents of other IE900 IEMs from other branches and they looked different but they were still...

True but still I don’t see £700 as cheap as they were more or less selling half price from CEX and I’ve bought items before from CEX which were half the price and never had bother. Due to counterfeits I guess when it comes to expensive headphones and earphones from the likes of Sony and...

That is very interesting and shocking. I will probably get the same response from Sennheiser whenever they reply which means there is no reason for CEX to refuse to refund me in full into my bank account because a serial number not being in Sennheiser’s database mean they are 100% counterfeit.

I purchased the IE900 IEMs yesterday. When I took them back today they told me they could give me CEX store vouchers to the sum of £700 since I’m still in the 48 hour unwanted return policy. However, I refused and wanted a full refund in my bank account instead but they couldn’t do it...

I purchased using a debit card. However, I don’t know how to dispute a transaction. I have no luck with those Sennheiser IE IEMs. I remember over 12 years ago purchasing Sennheiser IE 800 IEMs from my local pawnbroker which turned out to be counterfeit but atleast when I took them back they...

I went back to CEX with the IE900 and told them that I suspect that I bought a counterfeit IE900. They then took them to the back of the shop amd returned back 20 minutes later telling me that they think the case maybe fake but they are 90% sure that the IE900 are real amd that they cannot give...

I am going to return the IE900 back to CEX because the serial number is dodgy. No way should the serial number be 35xx if produced on 1 April 2021. All of the unboxing I’ve watched have revealed that the serial numbers from 1 April 2021 are 12xx onwards and not 35xx like on my IE900.

That’s strange because the serial number on my case and certificate is 35xx and the production date is 01/04/21 (01 April 21). This serial number has got me concerned. Does anyone know what the serial numbers should be on the legit IE900 from April 2021? jromee’s serial is 18xx yet it was...

I haven’t heard back from Sennheiser yet but if you say the initial batch were made in Germany then it’s got me thinking that maybe the initial batch that were made in Germany came with the copper/brown case. When I hear back from Sennheiser I’ll let you know.

Someone on eBay are selling Sennheiser IE 900 IEMs and they are based in Japan. I took screenshots of the photos as the box contents are absolutely identical to the box contents I’ve got. One thing that has shocked me is that the Order number/ref number 508949 on the rear of the outer box is...

I’m afraid CEX will refuse to refund me but I have contacted Sennheiser support about this matter and I will mention that I have contacted Sennheiser to CEX when I take them back. The sound quality is pretty good but it isn’t amazing good to justify the £700 price tag.

That has got me very worried. The case in the photos is the same case I got with the IE900. However, the seller’s 6 digit serial number is 12xxx from 1 April 2021 yet the 6 digit number on my IE900 certificate and case is 03xxx and from the same date 1 April 2021 (April fools indeed). The...

I recently bought a pair of Sennheiser IE900 IEMs from CEX for £700 and I fear I bought fakes too. The case is a copper brown colour instead of dark grey. The serial number on the certificate of authenticity matches the serial number on the case. The serial number on the outer box doesn’t match...

I recently bought a pair of Sennheiser IE 900 IEMs from my local CEX for £700. I haven’t tested them yet but I’m a bit baffled by the contents in the box. I have been watching all the unboxing videos on YouTube and the photos posted on this forum and the IE900 case looks dark grey. However, the...

I bought my AirPods Pro 2nd gen recently and I can report that there is a little bit more bass than on my original AirPods Pro. I already liked the SQ on my original AirPods Pro and the 2nd gen sound good too though the SQ didn’t blow me away as I am used to the impressive SQ on my Sennneiser...

I don’t know how I missed this it was staring at me in the face in the app. Thanks.

Does anyone know how to switch off the voice activate function that stops the music every time I speak on the Sony XM4 TWS. I have tried the setting in the Sony app but there doesn’t seem to be a function to switch it off.

I bought myself a pair of Sennheiser Momentum 2 true wireless buds at a clear out price of £92 at my local Currys. They are brilliant sounding buds and they compliment my B&O EQ buds. However, there is one problem. Every time I wear them with a good seal and then take them out my ears after a...

Thanks for the video. However I don’t have a problem with earwax as my doctor examined my ears and they look healthy with no build up of wax and neither is there any sign of infection so the problem is obviously stress related. Anyway the blocked clogged feeling has disappeared and my ear feels...

I understand that I’m better with professional diagnosis than posting it on a forum but I was wondering if any members have had the same experience as well with IEMs. Anyway, I visited my doctor and she examined my affected ear but she seen no sign of dislodged wax or infection and she said my...