I just made it work using a "USB 3.2" USB-C to USB-C cable, I didn't know there was a difference with any USB-C cables to be honest but it seems some do "data" and some are more for just charging (power usb-c cable)
There are a LOT of USB-C cables out there that are wired to do data, but are not properly set up to work reversibly. So they'll work with the connector inserted one way, but not the other.
USB-C should have been so much easier, but it's become such a mess, with so many not-to-spec cables, doing weird power-only, not-reversible, not supporting certain modes, and so on ... with NO way to tell from looking at the cable ... I wound up buying a USB-C analyzer just so I could figure out which cables were which, and label them accordingly.
I'd say 90% of the USB-C cables out there, including some well known name-brand stuff, does not support what you'd expect it to ...