Can you send me the albums that are not working correctly, or a couple of them? I can have our software team look at this. WeTransfer can be used sending the files to service@ibasso.com and paul@ibasso.com. Please state the issue with the files.

Per my message, please send me files that are not working via WeTransfer.

I am glad you have the battery situation figured out. Enjoy the music! Yes, since cell phone shops replace batteries all the time, some of them will replace the battery for you. Of course you have to supply the battery. We also have a video but the steps aren't difficult.

Please contact me at paul@ibasso.com for an RMA or you can go through the dealer.

DX180 is coming at the end of May! Android13 OS Qualcomm Snapdragon665 SoC Easily accessible battery, just 2 screws. 3G+32G internal memory version MSRP: 469USD 4G+128G internal memory version MSRP: 529USD

DX170 New Firmware. This is the local for an SD card and also the .img firmware when using the Tool. Improvements with this firmware: 1. Support for Apple Music V4.7. 2. Added Google Play, Gboard, and Aptoide APPs. The APPs are user deletable. 3. Improved the parametric EQ. Instructions For...

I am sorry. They looked at this but could not find any issue. I apologize for the misinformation.

1. How does "turbo" mode set the ouput section (op-amps) ? Both in use ? Both are in use. 2. How does "eco" mode set the output section (op-amps) ? Only one in use ? When in eco mode, the OPAMPs are bypassed, and the DC04PRO use the internal AMPs of the DAC chipsets. 3. High gain vs Low gain -...

We are working on a new firmware release for the DX300.

I am very glad you are enjoying the combination. It really is meant to be punctuation on sound and the enjoyment of music. It is meant to decrease stress and increase the pleasure of sound.

The back is hardened glass. It is easy to take out by removing 2 screws so it is also easy to change the battery if needed.

This is why we ask that people please buy from authorized sellers. They invest money and time in their business and have overhead so it is understood that they can't sell something near cost. I have seen some products sold that had a profit or 2 or 3 USD. But they offer little to no service and...

Our software team is working on a firmware update. It is active but I don't have a specific date of release but it is upcoming.

Thank you for becoming part of the iBasso family. It really is all about the music. Enjoy!

I am glad you are enjoying the DC-Elite. It is, after all, all about the music! :^)