We still have these parts in stock. But for batteries, you would have to buy directly from us, as they demand special form of shipment and can't be shipped to certain locations. You can email us at info@shanling.com

Replay gain currently doesn't work in our app. Still waiting for a fix on this. Have you tried full factory reset and running just Shanling app before installing any 3rd party apps?

It was just a prototype, never made it into full production, as we haven't seen demand big enough for it.

It was request to our software team few times, so far no idea if or when it might happen. Tidal playback is Online only. Such behaviour with planars, we saw it just few times. It was when the unit was pretty much maxed out and headphones running at such volumes, we would be afraid of long...

M0 Pro has more advanced Bluetooth module and overall Bluetooth performance is better. No! Only use Balanced adapter with Balanced connection. Noted, will report to software team, they need to adjust system/fonts for this.

System-wide EQ is not something our software team is currently capable of.

Not in our plans. The light on M5Ultra is a bit limited, so unfortunately no other functions we can put on it :( XM5 is quite unique in its sound signature. It's ESS detailed and dynamic, while having a warmed up midrange and bass. M5 Ultra is safer choice, but some users love XM5 for its...

Because our Amazon team doesn't speak English and they just copied it from previous model listing. It was only posted as such on Amazon, our Product pages do not mention "Full decoder"

We do not see any issues with Tidal on the latest firmware.

Nah, just good focus on the design and making sure we don't push power too high. You can use some app on your phone or computer as DLNA controller, with M5 Ultra acting as receiver.

Send us email, will send you the firmware after we back from Munich.

RCA out is separated from Headphone amplifier. When you play standard DSD and not upsampled, does it work? Is your H5 correctly detecting incoming DSD signal?

XM5 has software line-out mode, no dedicated line-out circuit. In bass, XM5 would be more dynamic than M5 Ultra. But overall tuning between H5 and XM5 is quite different.

Yes, it would be recommended to run the latest firmware firmware to avoid such issue.

RCA outputs are active when headphones are not connected. When you disconnect headphones, volume control now controls pre-out voltage, so try to slowly increase the volume of Pre-out. While they have the same DAC (Which by itself doesn't mean much), the amplifier section, power supply, USB...