Is anyone else having trouble connecting the cables on the gk10. Right channel was ok, but difficult to get in first time. Left channel won't go in more than say 2-3 mm leaving half of the pins exposed :( I've got red face plates, from penon via AliExpress.

Were you within the warranty period?t same thing has happened to my unit but to be honest I haven't had time with work and the run up to Christmas to carry on taking to FiiO support about it.

The bigger joke is coming when you take out the little screws, look inside... And find TWO instead of SIX drivers inside! Looking at the total driver count that means we've only got 4 of the 12 drivers, guess that's how they've managed to keep sending some out.

Told them they had until today to respond on the issues I highlighted in my recent photographs, next step is a MCO through the small claims. Got a busy few days with work but you can bet it's being done. Last time they sent me an opened set of airs and the PM2(6)s to avoid me taking it through...

Undo the torx screws on the front and pry it open gently with a guitar pick or old credit / bank card. If you are happy with them I wouldn't bother opening them up for fear of disappointment.

I'm struggling to get the both of the early batch pm6 (red with all 6 drivers) working long enough to do any meaningful comparison, they sent me the black (later batch with only 2 drivers) as a replacement for my red ones due to connection issues.

Will try and remember to do some comparisons in a few days, if I did it now it would be full of bias. Funny thing is, sending me the later set (with 4 of the 6 drivers missing) was to prevent me taking them to small claims, I now know where this needs to go as I'm pretty disgusted at their...

Curiosity got the better of me, opened up my black ones, they were a more recent batch. Only two dynamics inside, well... Looks like I'm sending them another pre-action letter regarding legal proceedings. PM6 final batch internals

I'm on no way defending them but I've just opened up my red ones and they have two BAs in the middle section, not opened my black ones as they are still sealed in their box. Pm6 early edition internals 2

It's 4 because at that point 4 had been sold, but there was talk in the IMR thread of people who have been supporting the massdrop to pm someone, probably a discount deal on something or other.

You may want to read back in the trinity threads a little further, I'm not preaching to others about what they should or shouldn't be doing with their money like some others but you can be sure I've made my mind up on my view of this all. I had to commence legal proceedings to get a resolution...

Please say you took photos while you did this!

That's basic audio wiring guys and while not ideal for the battery connection I doubt these draw enough current to overload it, if they did then the wires would simply melt / fail. It's enamel coated wire by the way, a real pain to solder as it's only the tiny inner cores in each strand that...

Anyone still waiting for hunters or pm6's just take it to the next level, commencing litigation improved communication for me pretty quickly. It's not cost effective for one set of AIRs, fees would almost equal the price of the product (but you would have them refunded if successful); your...

Don't give up people, use whatever means you have to force a resolution on your outstanding orders. I have been palmed off for months but following a change in heart I gave up hope on receiving my products / repairs and sought recovery thorough other channels. Today a new (sealed) pair of...

They are replying to emails selectively, no change in the content or quality but I had a few last week.

I'm done with this, the last bit of respect for them has been eroded away this afternoon as it's clear I am no longer valued as a customer nor worthy of a reply. I've just issued them a letter that due to its nature requires a response within 28 days, what happens after that is in their hands...

If I remember correctly the issue with the rating system associating the IMR reviews with the trinity products was already brought to Bob's attention and he clarified something, just can't remember what sorry. I know he said they used the same platform and I think he then said that was as far...

UK case law if anyone is interested: https://www.theregister.co.uk/2018/01/31/crowdfunding_court_case_refund_retro_computers_zx_vega_plus/ And fees: https://www.compactlaw.co.uk/compactlaw-admin/court-fees.html

I've not had a reply for around a month now, it's hit or miss. I get a similar standard reply if I chase an unanswered email then when I reply laying out the absurdity of the situation and ask for a clear update - more silence. I've asked what I'll find if I pop down there tomorrow, if I do...

Mine has high noise on the 2.5mm and I have to unscrew the barrel slightly on my DIY cables to get them to sit properly and flush enough to hear both channels. No detectable imbalance even with sensitive iems which I can only use on the first and second volume step (this thing is obviously not...

For some reason you have to click "read more" now, the red box near the perks. Took me a while to notice it.

Haven't tried to be honest, DAC function works fine connected to my laptop via usb but not my android phone (pixel XL). The cyber drive app states 'cyberdrive device detected' on the phone but I can't get audio to pass through. To be honest I only wanted an amp and I've got a bloody...

I should clarify... I don't think it's my best amp and the player is clunky and doesn't sound great against a DAP or even a FIO DAC (IMO) but for what it is, and considering I had given up hope of getting anything, I'm pleasantly surprised. It will be great for holidays when I want to run...

I got mine today as well and my god, it's loud! I'm actually very impressed with it, I wanted it as a balanced amp primarily and the main draw was the twin 3.5mm balanced as it meant I wouldn't need to change my pono cables. Ok, so it's 2.5mm now but it's taken so long to get here I purchased...