The High-End Munich 2024, as a large-scale and high-end exhibition in Europe, attracts audio manufacturers and audiophiles around the world every year. This year, FIIO will take all series of products to the High-End Munich 2024. In addition, there will be exclusive previews of unreleased new...

Dear friend, Hi, sorry about that. The engineers have got to learn about this problem. And we are trying to fix this problem soon. Best regards

Dear friend, Hi, please try whether the method in this FAQ helps: https://www.fiio.com/newsinfo/518429.html If not, please contact support@fiio.com with the receipt attached. Best regards

Dear friend, Hi, we have reported this problem to the engineer when you mentioned in the BTR15 thread. Maybe it still takes the engineer some time to fix the problem. Best regards

Dear friend, We could not tell the exact time currently. But there will be exclusive previews of SR11 in the coming High-End Munich 2024. Best regards

Dear friend, Hi, yes, the FD15 will come with the LC-RC 2024. Best regards

The Labour Day is upcoming. Based on the actual situation, our staff will have 5 days off from May 1 (Wednesday) to May 5 (Sunday), and get back to work on May 6 (Monday). If you have any questions about our products during the holiday, please contact our local sales agents (at...

The new firmware v1.0.1 for M23 is now available! Firmware download link and update instruction: Click here

The new firmware v1.0.4 for R9 is now available! Firmware download link and update instruction: Click here

Dear friend, Hi, the engineer will update the new APP soon for improving this problem. Best regards

Dear friend, Hi, we will arrange some FA19 to our agents in UK and Romania today. Best regards

Dear friend, Hi, which country are you located in? You could consider to wait for the stock from the local seller instead. Best regards

Dear friend, Thanks for the kind feedback. Best regards

Dear friend, Yes, the engineer has the plan for adding import/export PEQ function for the KA17. Best regards

The new firmware V2.0 for KA17 is now available! Firmware download link and update instruction: Click here Note: 1. When "Firmware upgrade finished successfully" appears in the computer, please replug the KA17 and wait for about 3 minutes. The KA17 will show "UPDATE OK" , indicating that...

The new firmware V2.02 for FiiO BTR7 is now available! BTR7 firmware download: Click here How to upgrade the BTR7: Click here

Dear friend, Hi, the firmware is now available. Firmware download link: https://fiio-firmware.fiio.net/BTR15/BTR15_V3.8_trial_p.bin Local upgrade: 1. Import the "BTR15_Vxxx.bin" firmware into the mobile phone; 2. Set the button on the side of BTR15 to the BT position and connect to Bluetooth in...

You could find the output sampling rate is not DSD512: The M11PlusLTD could support DSD512 when using USB AUDIO output instead.

Custom Knowles · enhanced bass BA drivers FIIO collaborated closely with Knowles to create a custom bass BA driver. By improving the airflow throughput of this driver, we enhance its overall energy. Additionally, the FA19 uses four of these custom drivers per channel, further ensuring there are...

Dear friend, Did you enable the USB exclusive mode in the music APPs? And if you have other usb c to c otg adapter or mobile phone, you could test again as well. Best regards

The new firmware FW1.0.5 for M11S is now available! M11S firmware download link and update instruction: Click here

Dear friend, We do not have the plan of Q9 currently. But we will report your feedback to the product manager about that. Best regards

Through the ups and downs of the past 17 years, FiiO has remained committed to putting our users first, designing, producing, and selling high-quality products with integrity. FiiO has embraced the "Born for Music" ethos, using music to bridge the gap between souls and leading the way with each...

Dear friend, 1. The requirement of Line in is decreasing. Besides, many front-end have higher quality digital interface. 2. We need to add more EQ algorithms into our Protable Amplifier and DAC which focus in decoding. If the EQ algorithm is added in the line input, it needs to be...

Dear friend, Hi, 1. It is recommended to use the K9 rear panel LO output and set to PRE mode which is volume adjustable. 2. K9 antenna is locked in the shell, taking off would need to disassemble the K9 so it is not recommended to do that by yourself. Best regards