[theotherjude]

JDS Labs Black Friday and Cyber Monday Sales are almost here!

This is just a sneak peak of the Black Friday deals we'll be running all day Friday and Cyber Monday shipping deal all day Monday (CST).

Shop
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[canthearyou]

If the EL DAC goes on sale I might pick one up.

 

[happy0713]

Good News.

 

[sampo]

Will the free shipping promotion cover also international shipping? I have been planning to get a custom o2 amp.

 

[Nells]

Neat, I'll probably pick up an OL DAC. Now if there was free shipping on top of the discount I'd be ecstatic.

 

[Haris Javed]

even without the black Friday deals, JDS labs has excellent prices. I bought B stock EL DAC for 199.99$ and it looked brand new, no scratches, nothing. However getting it to work with windows 10 was interesting. But I am very happy with it.!

 

[tenedosian]

I've been using OL DAC standard edition (USB + optical input) for a while now, and I can easily say that it is virtually a flawless product overall.

Good sound, good build, good thermal management (doesn't get "hot" unlike some other popular DACs) small footprint and good company support & brand reliability.

While even the standard price of $139 for standard edition is quite good, $79 (USB edition of course) seems like an absolute steal for that level of sound quality and overall package.

Just told this to a bunch of friends in Turkey, I hope for them that the stocks will not fade away instantly tomorrow.

 

[jseaber]

JDS Labs Black Friday event is now live (and the server transitioned correctly this year--thank you team).

Will the free shipping promotion cover also international shipping? I have been planning to get a custom o2 amp.

Yes, free shipping is worldwide on Cyber Monday.

Just told this to a bunch of friends in Turkey, I hope for them that the stocks will not fade away instantly tomorrow.

We hope to keep up!

 

[canthearyou]

I ended up picking up a OL USB DAC

 

[musicfan145]

Well this makes me furious. I wanted a DAC for USB (not optical), so on November 14th, I purchased the OL DAC (B-stock) for $124.

Now you tell me that if I had waited until November 24th, I could have gotten the USB DAC I wanted for $79? That sucks. The least you could have done is told me you were days away from launching a USB-only model when I asked this on the other thread:

If I’m using USB only, is there a difference in the sound of the OL and EL? How does the USB chip compare with XMOS? (I’d be using it with an iPhone for Tidal and a Raspberry Pi for Roon. Nothing over 24/96.)

Also, is there any way to audition one of these without paying the 15% restocking fee?

 

[jseaber]

@musicfan145 - Hey, sorry for my lack of foresight. The thought honestly did not cross my mind with 3 production runs and half a dozen projects in the pipeline. We announce only when projects are 100% complete and ready to ship.

Please PM or email your order number and let me know how I can help.

 

[musicfan145]

@musicfan145 - Hey, sorry for my lack of foresight. The thought honestly did not cross my mind with 3 production runs and half a dozen projects in the pipeline. We announce only when projects are 100% complete and ready to ship.

Please PM or email your order number and let me know how I can help.

PM sent. Thanks so much.

 

[musicfan145]

@musicfan145Please PM or email your order number and let me know how I can help.

Just wanted to report back for anyone reading this thread: JDS Labs made it right--and then some. And they did it fast, too. An absolutely shocking level of customer service. (SO much better than my recent experience with another company who also sells US-made compact DACs and headphone amps.) I will definitely put JDS Labs at the top of my list next time I'm shopping for headphone gear!

 

[Oscar-HiFi]

Just wanted to report back for anyone reading this thread: JDS Labs made it right--and then some. And they did it fast, too. An absolutely shocking level of customer service. (SO much better than my recent experience with another company who also sells US-made compact DACs and headphone amps.) I will definitely put JDS Labs at the top of my list next time I'm shopping for headphone gear!

Their customer service is the best in the business, glad you are happy

 

[Haris Javed]

Just wanted to report back for anyone reading this thread: JDS Labs made it right--and then some. And they did it fast, too. An absolutely shocking level of customer service. (SO much better than my recent experience with another company who also sells US-made compact DACs and headphone amps.) I will definitely put JDS Labs at the top of my list next time I'm shopping for headphone gear!

Communication is the key! not frustration. Yes JDSLabs has extremely good customer service, they even responded to my e-mails over the weekend.