Latest Thread Images

Head-Direct / HIFIMAN Customer Service TEAM
May 3, 2014 at 6:59 AM Post #691 of 856
Dear Head-Direct/HiFiMan
 
I adore my 901, it's an incredible machine, thank you
Can you please start to make/sell longer cables?
 
We really need a line out with 2 RCA (to plug into a pre amp) with 1 or 2 metres long
the cable supplied is very short and not really useful.
 

 
 
thanks
 
Jun 2, 2014 at 4:39 AM Post #693 of 856
angrygoldfish said:
  I'm having some issues getting through to the contact number. Is anyone from the customer service team online and can answer my question regarding my order?
Click to expand...

 I think the customer service is down for some reasons I don't know why. I bought HM601 three days ago.  Although they gave me a tracking number I can not track it for 2 days. It seems the tracking number is not recorded in DHL tracking service or they haven't shipped it yet. Btw, my Transaction ID(14052740359403174366). Waiting for your reply asap Hifiman customer service.
 
Jun 4, 2014 at 12:06 PM Post #695 of 856
Houston we have a problem here!!!..
mad.gif

 
Jun 6, 2014 at 12:29 PM Post #696 of 856
kt66 said:
  Dear Head-Direct/HiFiMan
 
I adore my 901, it's an incredible machine, thank you
Can you please start to make/sell longer cables?
 
We really need a line out with 2 RCA (to plug into a pre amp) with 1 or 2 metres long
the cable supplied is very short and not really useful.
 

 
 
thanks
Click to expand...

Go on ! you know you want my money :wink:
 
Jun 27, 2014 at 4:10 PM Post #697 of 856

Dear Head-Direct,
 
My wonderful HM 801 seems to have a loose headphone out connector: when I walk with it in my pocket, the left channel cuts in and out, quite unpleasantly.  It seems fine when I use it without moving.  And the same thing happens no matter what headphones I use (my regular pair is an HE-500).
 
How can I get this repaired?  I hope it won’t take too long, since I can’t live without it!
smily_headphones1.gif

 
Thanks,
 
Ken
 
Jul 1, 2014 at 4:01 PM Post #702 of 856
reinhard said:
 
Dear Head-Direct,
 
My wonderful HM 801 seems to have a loose headphone out connector: when I walk with it in my pocket, the left channel cuts in and out, quite unpleasantly.  It seems fine when I use it without moving.  And the same thing happens no matter what headphones I use (my regular pair is an HE-500).
 
How can I get this repaired?  I hope it won’t take too long, since I can’t live without it!
smily_headphones1.gif

 
Thanks,
 
Ken
Click to expand...

please contact  CustomerService@hifiman.com
 
HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor profile on Head-Fi.
 
http://hifiman.com
Jul 1, 2014 at 4:03 PM Post #704 of 856
larryal21 said:
  What kind of payments do you accept? Do you ship internationally other than my billing address? I want to buy headphones and send it as a gift. Thanks. 
Click to expand...

hi, we accept Paypal, and credit cards. we could ship it internationally. again, sorry about the late reply. 
 
HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor profile on Head-Fi.
 
http://hifiman.com
Jul 18, 2014 at 3:56 PM Post #705 of 856
Love the HE500, which I've owned a couple of months. Love it but almost immediately, the right channel started going in and out so I loosened the cable connector and the sound would correct itself. But now no sound. I see a bag of replacement connectors but I can't figure out how to replace the connector. Could you please advise? Thanks.
 
You must log in or register to reply here.

Users who are viewing this thread

Total: 2 (members: 0, guests: 2)
Back
Top