I am very glad to report that my dealer has now agreed to supply a brand new amp. I have had to pay an additional fee on the original demo price but this is ok with me if it means getting a brand new one. Still not sure if I will stay with tube long term yet, although I have found a local service engineer who works with tube amps, this is reassuring if I were to need out of warranty repairs.
I am pleased to say that my dealer has been very helpful following the need to return my amp for a second time & has now sent me the brand new amp. What I had not realised is even when the old amp appeared to be working fine it was not actually sounding as good as it should. The replacement (currently with stock power tubes & Gold Lion 12AU7) is clearly better, even without any burn in time. I was skeptical that I would keep the amp long term after the issues I had, but the first sessions with the new amp were really positive and hopefully reliability will not be an issue moving forward.
Glad to know you have sorted out a satisfactory arrangement with your dealer. As I mentioned previously, any hardware and repair-related issues must involve the dealer as early as possible, I can't provide better service in most cases. I'll become the bottleneck of the system if the HeadFi Forum users are waiting for me to get involved.
I sincerely hope you'll enjoy your new HA-3A from here on.
Last edited:
Stay updated on Cayin at their sponsor profile on Head-Fi.
|