Problem with one side od Sennheiser momentum
Apr 9, 2020 at 5:02 PM Thread Starter Post #1 of 3

BojanM

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Hello everyone,
I have odd problem and would be appreciate some help.
When I use my headphones all of a suđen one side, right, stops responding, doesnt gives a sound.
I have to unplug it, from headphone part and after a while sound comes back.
Unfortunately I don’t have spare cable to check connectors on that side.
Do you have idea how can I check whether is the problem in cable jack or shell jack?
How can I clean shell jack, maybe is dirty?

thank you in advance
 
Apr 11, 2020 at 5:42 PM Post #2 of 3
It sounds very likely to be a problem with the cable.
It is extremely unlikely to be any other problem, especially since you have reported that the problem comes and goes.
This is typical of a connection problem due to cable fatigue.

The cable will need repairing or to be replaced.

To clean the headphone socket, use isopropyl alcohol or "rubbing alcohol" on a cotton-bud/swab and just insert it into the socket, and just twist it around.
A normal cotton bud/swab might be too thick, so just tear away some cotton until it is thin enough.

Give the headphone a few minutes rest after cleaning to allow the alcohol to evaporate, however using the headphone before all the alcohol has evaporated will not cause any damage. So do not worry.
 
Apr 12, 2020 at 2:47 AM Post #3 of 3
Thank you very much for your reply.
I have already ordered replacement cable so I will just have to wait for it.
Hope it will solve the issue since the headphones are Really awesome.
Thank you again
 

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