[Spidercable]

Dear Headfiers:
Good news! You can find a pair of Comply T-400 foam tips (medium size) in the package from now on. For people who bought our earphones before Sep 20th, please send us the copy of your receipt to sales@spidercable.com then we will send a free pair of T-400 to you.
We are glad to work with Comply, with their tips, you can get exceptional noise isolation and better listening environment. 

 

[Audio Addict]

Quote:

Dear Headfiers:
Good news! You can find a pair of Comply T-400 foam tips (medium size) in the package from now on. For people who bought our earphones before Sep 20th, please send us the copy of your receipt to sales@spidercable.com then we will send a free pair of T-400 to you.
We are glad to work with Comply, with their tips, you can get exceptional noise isolation and better listening environment. 

Says a lot about your company when you think about your previous owners and treat them the same as new customers.
 
 

 

[Parall3l]

Quote:

Says a lot about your company when you think about your previous owners and treat them the same as new customers. 
 

X2, not many (if any) companies does things like this. Good job Spidercable 

 

[murano]

I don't really care about the complys but your gesture is very generous.  Spider's customer service is the best I've had the pleasure of dealing with.