There is something satisfying about the smooth turning sensation of the EF500's volume wheel, but I don't like the channel imbalance. It also doesn't help that the EF500 lacks a digital screen to let me know where I am numerically, in terms of the volume level. For now, I've basically set it to the minimum required position (approximately 8 o'clock) to equalize the channel imbalance, and I'm controlling the volume with my source (phone), which is not ideal.I think you're thinking digital volume knob vs analogue volume knob.
And yes digital volume knob would generally have perfect matching volume between left and right channel at any volume.
While most analogue volume knob would have imbalance at really low levels.
Though feel wise I still like analogue volume knob better also it's a bit more predictable, since all the way left is off all the way right is max, so you can roughly know how much to turn to get to the exact volume you want.
By contrast, I find the Topping L70's R2R relay volume wheel to be more practical and user friendly, because there's no channel imbalance, and it can be adjusted via 0.5 increments, and so every time it clicks, it raises the volume by 0.5 on the digital screen. It also comes with a remote. Here's a review of it
https://www.audiosciencereview.com/forum/index.php?threads/topping-l70-headphone-amp-review.39767/
Nice features like R2R relay control solves the problem of analog volume controls causing channel mismatch, giving you a perfect experience even with sensitive IEMs/headphones.
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