So far, the guys from Vision Ears attended High-End, although as guests.

Thank you very much. I will try to do a meeting soon. (Hopefully)

Funny how we hear things differently. I experience the exact opposite. 😅

I'd like to organize a meetup in our showroom but since we have a little kid and a baby, weekends are not easy to do. I'll try to organize a babysitter though because I really wanna do this soon. Anyone going to Munich High-End?

You're doing an amazing job and I thank you for it. My advice: Just stay out of social media comments. You can only lose. Also, it's not your job. 😉

Please give some impressions. 🙏😉

Then let me thank you for being a customer and be assured I will always tell you my honest opinion on any product! Also, I have several headphones with Alcantara headbands and earcups and so far they look like new.

No offense taken on my side. 😉👍 Btw. from a user experience point of view, the Alcantara actually helps holding the DAP safely in your hand which I find a plus. I can see that Hiby think about user experience and are actually willing to take risks too. They also improved the performance of the...

I only expressed my opinion that speculating is not helpful. You are free to give your opinion of course! I'm simply questioning the merit of an opinion that is based on reading this thread and not your very own experience with any product. I had products in the past that I did not like and...

I would like to say this: There is little point in speculating about any product at all. There is only merit in sharing impressions of a product that you own or at least had the chance to test. I certainly don't want to defend any manufacturer or product but you simply can't evaluate anything...

Welcome to everyone new! 🎉🥳

To add to that, the source you're using is important as well. Using a relatively neutral DAP like an AK SP3000 or some Shanling devices might result in a harsher upper midrange/lower treble on the Odin. Using "warmer" sources like Cayin or Hiby DAPs or tube amps at that, gets you a more balanced...

Absolutely agree. I meant reading fixing the issues with Raven.

That's great. As I said, EE offers to replace your Raven with the new version any time during the warranty period no questions asked and all costs covered. What is the difference or rather what would you have them do instead? What would make you happy in this situation that they don't already...

Exactly

EE is one of the most renowned and trusted brands in the industry with an exemplary track record and very loyal customer base. What could they possibly gain from fraudulent behavior? They would lose trust and ultimately risk their reputation and business. They decided to go the hard way as...

Wow. I congratulate you to this amazing combo AND to your stunning photos! 😱🤯 Are you a photographer by chance?

That's the thing. We already have 2 years in Europe. I bet US customers would feel treated unfairly when we got 3 years. Not to speak of everyone else. Personally, I would have appreciated EE extending the warranty for everyone just like Cayin did. Then again, making a Raven version 2.0 would...

The info is basically correct but the details are missing. I am waiting for EE to send more infos. Should be communicated very soon. I don't find it very useful without the exact procedure laid out in detail. This only ends in more speculation and uncertainty. Also, this should be communicated...

I understand the passion about our common hobby. I'm an audiophile myself with heart and soul and I tend to get passionate about those things as well. (In the end I'm just a human being 😉) Music is all about emotions after all. It's wonderful that there is a place like head-fi.org where...

I fully agree that products in this price range need to be perfect. I expect nothing less myself. Unfortunately things like that happen. Fortunately, people and companies can learn from errors and improve. I still don't believe in a general design error/issue but rather irregularities in...

I never claimed it to be an exception. I said we need to wait and see how things turned out. So far all units that we delivered to our customers have been working flawlessly including cable rolling. But maybe our units are the exception? In any case, if anyone gets a Raven that is somehow not...

Thanks Haci! We changed the cable maybe 5 times in total out of the box and tried different techniques like gentle wiggling (as suggested) and also pinching and pulling.

1) you have a contract with your dealer by law, not the manufacturer. Their customers are the dealers and distributors. 2) your dealer should be able to handle this for you without you having to spend time with contacting the manufacturer. Also it's simply the job of your dealer to do so. 3)...

Nothing to loose really. Go for it and report back! 👍🙏