I received a pair of these from klipsch for free because I had to replace my s4's 4 times because of the rubber strain relief splitting so I ended up getting these x10i's and am having the same strain relief issue, I emailed the guy from Klipsch to let him know what happened and he sent me a new pair and told me to mail him the pair that was messed up, he told me he would make me a label, so I got the new pair in the mail and emailed him to let him know to make the label and I haven't heard from him since then and I have emailed him 3 times.. They sound amazing but with hip-hop and other types of music like that at high volume the bass and mids get distorted with both pairs. Is this normal??
Thanks for your feedback , I have been meaning to post these questions for a long time so I can really eager to hear some feedback.
Thanks