[1TrickPony]

Sometimes, in bread-fi, a good deed goes unpunished.

I paid my A4s for shy over 200$, provided their excellent sound. I'd say without reserve that they were worth it.

Saving 50$ more and having a 2nd set of filters thrown in...that's rather a good deal. I hope you folks can best the wait and receive what you signed up for. I posted this link on the A4 thread because it's a good initiative from gear best (sounds miles better than massdrop deal anyhow). Best wishes to all parties!

 

[TT600R]

Did reply at Gearbest and I can wait till they are back in stock:
 
Thanks for your message.
 
Please rest assured that we will process your order promptly once the items are in stock.    
 
Hope you can understand.
 
Best Regards
Waiola
Gearbest Customer Service
 
Let the wait begin!

 

[originalsnuffy]

On the A4 forums one post said the Gearbest told them the A4 was discontinued.   Seems like a translation error
 
GearBest will you ship to those where you took an order or is there a problem?

 

[Hisoundfi]

I am surprised this is the first review for these. They've been out for a while:
 
http://www.head-fi.org/products/lz-a3s-hybrid-in-ear-monitor/reviews/18012

 

[TT600R]

  Did reply at Gearbest and I can wait till they are back in stock:
 
Thanks for your message.
 
Please rest assured that we will process your order promptly once the items are in stock.    
 
Hope you can understand.
 
Best Regards
Waiola
Gearbest Customer Service
 
Let the wait begin!

After this mail, I got another one, in which they stated the LZ-A4 are discontinued.
Only options were refund,  GB wallet, or similar product.
Bit of a joke this whole Gearbest.
Mister George-gearbest doesn't even have the balls to answer my PM.
First and last time with Gearbest.

 

[George-gearbest]

 
After this mail, I got another one, in which they stated the LZ-A4 are discontinued.
Only options were refund,  GB wallet, or similar product.
Bit of a joke this whole Gearbest.
Mister George-gearbest doesn't even have the balls to answer my PM.
First and last time with Gearbest.

Sorry about the delay, i have checked the problem, but i can not answer you before LZ company give me an answer.
 
So we will not have LZ A4 for sell or deliver them before 15th March, i just got this certain information from LZ company, sorry for what happened in LZ A4 selling , but we will still provide other good products for Head-fier.
 
George

 

[originalsnuffy]

Gearbest:
 
You took orders for a product that can't be shipped for over 5 weeks from when you took the money?
 
I assume this applies to all orders placed a week ago or just this one person?
 
If this applies to me also, I expect a full refund and the option to purchase at the discounted price if and when you receive inventory.
 
This is really not right.

 

[George-gearbest]

Any discount to head-fiers?

Regarding this item head-fiers, there is not a discount at the moment, please kindly attention to our website .

 

[George-gearbest]

  Gearbest:
 
You took orders for a product that can't be shipped for over 5 weeks from when you took the money?
 
I assume this applies to all orders placed a week ago or just this one person?
 
If this applies to me also, I expect a full refund and the option to purchase at the discounted price if and when you receive inventory.
 
This is really not right.

We are deeply sorry for this inconvenience , we will do our best to help you .
Could you please kindly PM us your order number? then we can help you better .

 

[originalsnuffy]

I think the whole LZ-A4 situation could have been handled better.  The real measure of a company is how well they respond when things do not work out perfectly.
 
I wrote to your company via your website and did not hear back. 
Then I complained to Paypal and a refund was credited yesterday.  So that part is fixed for now.
 
 
I would still like to be a customer, but I think you need to respond more quickly and accurately to customer questions.  It is also better to state "we may not be able to get the products" than to tell a customer a product is discontinued.

 

[George-gearbest]

Any discount to head-fiers?

We are sorry to tell you that the item does not have a discount at the moment,  please kindly attention to our website .

 

[George-gearbest]

  I think the whole LZ-A4 situation could have been handled better.  The real measure of a company is how well they respond when things do not work out perfectly.
 
I wrote to your company via your website and did not hear back. 
Then I complained to Paypal and a refund was credited yesterday.  So that part is fixed for now.
 
 
I would still like to be a customer, but I think you need to respond more quickly and accurately to customer questions.  It is also better to state "we may not be able to get the products" than to tell a customer a product is discontinued.

We are sorry to hear it, could you please kindly PM your order number or ticket number ?then we can help you batter .

 

[LaughMoreDaily]

I just purchased a KZ ZS3 for the best price on the internet on Gearbest! Thanks, guys!

 

[originalsnuffy]

  We are sorry to hear it, could you please kindly PM your order number or ticket number ?then we can help you batter .

 
Unless you can deliver a unit at the original advertised price there is not much to do.  After complaining to Paypal a refund was issued.

 

[George-gearbest]

  I just purchased a KZ ZS3 for the best price on the internet on Gearbest! Thanks, guys!

Thx, not bad. Xiaomi Piston Earphones - 3rd Generation is also strongly recommend to try, with better balance damping system, it is really classic one on Gearbest.