[Taka0302]

I purchased a HiFiMAN svanar and am very happy with it. However, I have one complaint.
The base of the 2-pin connector of the cable on the market is a bit wide and does not fit snavar.
If you know of a cable manufacturer that fits snavar, please let me know.

 

[Terco]

I tried the Svanar with an Effect Audio cable the other day so any cable from that company should works.

 

[Terco]

Just be sure is not 2 pin flat.

 

[Taka0302]

I tried the Svanar with an Effect Audio cable the other day so any cable from that company should works.

Thank you, I would try for using it !

 

[Taka0302]

Just be sure is not 2 pin flat.

Yes.

 

[Taka0302]

I tried the Svanar with an Effect Audio cable the other day so any cable from that company should works.

I tried with effect audio Eros II (ConX 2pin) but it is too big (wide) to fit on svanar. It does not work for svanar.

 

[Taka0302]

HiFiMAN Japan informed me that there was a problem with the initial lot of Svanar. There was an offer to exchange Svanar for the current lot. I will try the cable when the replacement arrives.

 

[fooltoque]

HiFiMAN Japan informed me that there was a problem with the initial lot of Svanar. There was an offer to exchange Svanar for the current lot. I will try the cable when the replacement arrives.

Did you ever get a replacement? Did it help for cable fit?
Asking because I just bought a new cable for my Svanar and it did not fit.

 

[Taka0302]

Did you ever get a replacement? Did it help for cable fit?
Asking because I just bought a new cable for my Svanar and it did not fit.

I contacted HifiMAN directly and he said that some of the early batches had defective svanar connectors. As a result, he replaced Svanar for free. (within the warranty period)

 

[fooltoque]

I contacted HifiMAN directly and he said that some of the early batches had defective svanar connectors. As a result, he replaced Svanar for free. (within the warranty period)

I contacted Hifiman Japan, and at first they replaced my cable, which was nice of them because it is always nice to have extra cables (there were language translation issues), and then when I clarified that it was the casing of the IEM itself that I needed, they responded that there was never any change to the size of the connector, so there was no need to replace.

 

[Taka0302]

I sent the attached document to HiFiMAN Japan and explained the Svanar connector (sorry for the Japanese document). I explained that the Svanar connector width is small, so a regular 2-pin cable cannot be inserted. I hope this is helpful.

 

[fooltoque]

I sent the attached document to HiFiMAN Japan and explained the Svanar connector (sorry for the Japanese document). I explained that the Svanar connector width is small, so a regular 2-pin cable cannot be inserted. I hope this is helpful.

Brilliant!

Please let me know if you get any response from them.

 

[Taka0302]

Brilliant!

Please let me know if you get any response from them.

After looking at this document, they acknowledged the connector defect in the early batches of Svanar and replaced my Svanar free of charge.

 

[fooltoque]

After looking at this document, they acknowledged the connector defect in the early batches of Svanar and replaced my Svanar free of charge.

Oh that was the one you sent them to get your replacement. Okay I will do the same then, thanks!