I have to say something about it too,
I ordered a pair of ATH EW9 from their website (www.stoneaudio.co.uk) at the highest price tag that I could find online (£159), due the professional look of the website, I accepted the price...
The first few emails were quite promote (replied instantly), but that is because they were having problems in getting the money from my card...After I paid via bank transfer, they changed completely..everytime I want to check the status of my order via their web chat tool, they told me that they are trying to get the goods from their supplier and will update me with more details via email the next day... but I got NONE from them!!!!
Now, its been nearly one month already since I paid (10th May 2010 - 3rd Jun 2010), I still don't know where my headphones are... I recently contacted them again, when I typed up my order number, they didn't even reply now...
what the hell is that??? I should have searched before I pay the money to them...this is my worst shopping experience so far... I will recommend everyone to avoid buy from them...