Thank you.It seems to be a firmware problem imo.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
iFi audio GO pod + IEMs = brilliant wireless sound on the GO!
- Thread starter iFi audio
- Start date
Thank you for the detail reply. Once I receive them I’ll text and see if there’s any issues. I do agree that the issues some people face may not be indicative of all users. Just an example I saw many people report issues with FIios and I never had issues. So I hope it’s the same case with these.The issues reported although similar sounding in nature can have very different solutions, signal, connection, device, and even IEM connection have reported issues on occasion across al of the brands you mentioned.
That is why we are all here to share things we have found that may cause these oddities. As an example I have worn mine every few days, mostly inside, I live in a rural area, so there is not a ton of signal interference around me, and I have not had any dropouts, but that's only my use case, and may not be indicative of yours.
Of course, we wish that no one experienced any issues, and all was perfect, but that's not reality.
I continue to encourage anyone having ongoing issues to please report them to our support so we may learn if there are any commonalities.
Cheers!!
- Joined
- Mar 20, 2013
- Posts
- 16,718
- Likes
- 12,530
I wish you nothing but good luck with them, trouble-free is the goal!Thank you for the detail reply. Once I receive them I’ll text and see if there’s any issues. I do agree that the issues some people face may not be indicative of all users. Just an example I saw many people report issues with FIios and I never had issues. So I hope it’s the same case with these.
Cheers!!
Stay updated on iFi audio at their sponsor profile on Head-Fi.
|
Well... my time has now come, I suppose...The "dropouts", and by this I mean one of the Pods to stop playing while the other one plays fine, and my smartphone is very near to me, so the "dropouts" have happened to me very rarely, like once per 3 weeks or so, and I use my GO Pod every day for at least 4 - 5 hours. This is why I have not opened a ticket, yet.
Those users who encounter this more often, ought to open a ticket as they are helping everyone: themselves, iFi Audio to discover what's wrong and the rest of us to avoid encountering this in the future.
For like a week now I am having constant drop-outs. A few minutes after wearing my Pods, one of them, some times the left, other times the right Pod, stops playing music. The other Pod keeps playing fine. Some times pausing and restarting the music works, other times I have to put both back inside their case and wear them again for both to work. Same smartphone, same music sources, same household, same habits. Nothing's changed. I've also done a factory reset but it didn't fix the issue.
I've opened a ticket tonight.
- Joined
- Mar 20, 2013
- Posts
- 16,718
- Likes
- 12,530
As I have said before very odd, please keep us updated on your progress with this.Well... my time has now come, I suppose...
For like a week now I am having constant drop-outs. A few minutes after wearing my Pods, one of them, some times the left, other times the right Pod, stops playing music. The other Pod keeps playing fine. Some times pausing and restarting the music works, other times I have to put both back inside their case and wear them again for both to work. Same smartphone, same music sources, same household, same habits. Nothing's changed. I've also done a factory reset but it didn't fix the issue.
I've opened a ticket tonight.
Cheers!!
Stay updated on iFi audio at their sponsor profile on Head-Fi.
|
RickInHouston
100+ Head-Fier
Sort of what I started experiencing over time. Music would stop. Have to start. One ear would stop. would have to disconnect bluetooth and reconnect.Well... my time has now come, I suppose...
For like a week now I am having constant drop-outs. A few minutes after wearing my Pods, one of them, some times the left, other times the right Pod, stops playing music. The other Pod keeps playing fine. Some times pausing and restarting the music works, other times I have to put both back inside their case and wear them again for both to work. Same smartphone, same music sources, same household, same habits. Nothing's changed. I've also done a factory reset but it didn't fix the issue.
I've opened a ticket tonight.
So far, a factory reset seems to have improved the situation. What's odd is the iem's (Empire Ear Valkyrie) even sound a bit different and should really not have much to do with that. But, they are much more solid than they have been the past few months.
A reset was a positve move for me.
gryffe
500+ Head-Fier
- Joined
- Jun 11, 2014
- Posts
- 563
- Likes
- 360
@Nick24JJ and @RickInHouston. The issues you are both facing sound very similar to what I faced when my Go Pods were giving me problems with dropouts a few months back. The situation definitely improved when support sent me a new set of connectors. Around about the same time I was also advised to reduce the settings on the touch controls, and ever since then I would say drop outs for me are pretty much non existant. I get the odd one every so often but put that down to just circumstance. Not saying this is the golden ticket to fix your problems but certainly worked for me.
Hope you get it sorted soon.
Hope you get it sorted soon.
Thank you, guys!
While waiting to hear from iFi Audio customer service, does anyone know what the Bit Perfect filter does and how does it work?
In the GAIA App, under Filter Config, there is a setting called Bit Perfect. How does this work? Is it better / preferable than the other filters?
I have opened another ticket, product inquiry, so we'll have an official response this week, hopefully.
While waiting to hear from iFi Audio customer service, does anyone know what the Bit Perfect filter does and how does it work?
In the GAIA App, under Filter Config, there is a setting called Bit Perfect. How does this work? Is it better / preferable than the other filters?
I have opened another ticket, product inquiry, so we'll have an official response this week, hopefully.
- Joined
- Mar 20, 2013
- Posts
- 16,718
- Likes
- 12,530
The Bit perfect filter is defined here as...Thank you, guys!
While waiting to hear from iFi Audio customer service, does anyone know what the Bit Perfect filter does and how does it work?
In the GAIA App, under Filter Config, there is a setting called Bit Perfect. How does this work? Is it better / preferable than the other filters?
I have opened another ticket, product inquiry, so we'll have an official response this week, hopefully.
Bit-Perfect' No digital filtering is applied, one tap
Hope that helps!
Cheers!!
Stay updated on iFi audio at their sponsor profile on Head-Fi.
|
Thanks, I appreciate your support however it does not explain much. No worries, I've opened a ticket so I'll wait to see what the official support will have to say.The Bit perfect filter is defined here as...
Bit-Perfect' No digital filtering is applied, one tap
Hope that helps!
Cheers!!
- Joined
- Mar 20, 2013
- Posts
- 16,718
- Likes
- 12,530
You're welcome, I understand it's just the basics of the filter, that one effectively imparts nothing added to the original signal, in terms of listening impressions I wouldn't go there anyway, there are many here who can better describe tonal differences in filters, and then some say they hear no difference between them...Thanks, I appreciate your support however it does not explain much. No worries, I've opened a ticket so I'll wait to see what the official support will have to say.
Best to form your own opinions on which filter you prefer, I prefer the GTO filter in iFi gear, but I wouldn't tell anyone it's better or worse than what they hear.
Cheers!!
Stay updated on iFi audio at their sponsor profile on Head-Fi.
|
Which one is the GTO filter? In the GAIA App, I can see the following:I prefer the GTO filter in iFi gear
- Fast or Slow Roll-off
- Minimum or Linear Phase
Then it has Bit Perfect which, when enabled, disables the above.
Asking just out of curiosity cause you mentioned that GTO filter.
- Joined
- Mar 20, 2013
- Posts
- 16,718
- Likes
- 12,530
I mentioned it as a favorite of mine, but as of yet (I don't know if it will come) is not on the GO Pods, it is in Zen DAC, GO Blue, Kensei, and up to the Pro iDSD series.Which one is the GTO filter? In the GAIA App, I can see the following:
- Fast or Slow Roll-off
- Minimum or Linear Phase
Then it has Bit Perfect which, when enabled, disables the above.
Asking just out of curiosity cause you mentioned that GTO filter.
It's GTO (Gibbs Transient Optimized) and to me provides a "fuller" sound than some other filters I have heard.
More Here!
Cheers!!
Stay updated on iFi audio at their sponsor profile on Head-Fi.
|
gryffe
500+ Head-Fier
- Joined
- Jun 11, 2014
- Posts
- 563
- Likes
- 360
Going back to the drop outs. I said upstream that they had pretty much stopped happening for me, but they came back with a vengeance last night when I was on a 30 min walk. Drop outs occurring at least once a minute so that's quite a lot in 30 mins! Got back and checked Bluetooth battery status on the phone, showed 80% so you'd reckon that should be fine. Fired up the Gaia app but strangely it only showed the status of the right hand pod which was 79%. Charged both pods overnight and checked status of pods on Gaia this morning. Both left and right showed 100%. Went for a 30 min walk and no drop outs. So could it be that drop outs occur if one of the pods has a significantly higher charge than the other? I have a vague recollection of reading that one pod is the "master" and controls the other (or words to that effect), so could it be that the reason I was getting drop outs was that the left hand pod wasn't charging properly (maybe not seated correctly) and the right hand pod was doing all the "heavy lifting", and this was only rectified by the left hand pod getting a proper charge again.
Bottom line, if you are experiencing drop outs it might be worth checking on Gaia that both of the pods are showing battery status rather than just one.
Bottom line, if you are experiencing drop outs it might be worth checking on Gaia that both of the pods are showing battery status rather than just one.
Last edited:
- Joined
- Mar 20, 2013
- Posts
- 16,718
- Likes
- 12,530
Great observation, I will mention this to the tech folks and see if there is any response.Going back to the drop outs. I said upstream that they had pretty much stopped happening for me, but they came back with a vengeance last night when I was on a 30 min walk. Drop outs occurring at least once a minute so that's quite a lot in 30 mins! Got back and checked Bluetooth battery status on the phone, showed 80% so you'd reckon that should be fine. Fired up the Gaia app but strangely it only showed the status of the right hand pod which was 79%. Charged both pods overnight and checked status of pods on Gaia this morning. Both left and right showed 100%. Went for a 30 min walk and no drop outs. So could it be that drop outs occur if one of the pods has a significantly higher charge than the other? I have a vague recollection of reading that one pod is the "master" and controls the other (or words to that effect), so could it be that the reason I was getting drop outs was that the left hand pod wasn't charging properly (maybe not seated correctly) and the right hand pod was doing all the "heavy lifting", and this was only rectified by the left hand pod getting a proper charge again.
Bottom line, if you are experiencing drop outs it might be worth checking on Gaia that both of the pods are showing battery status rather than just one.
Cheers!!
Stay updated on iFi audio at their sponsor profile on Head-Fi.
|
Users who are viewing this thread
Total: 2 (members: 0, guests: 2)