So sad..
Are you willing to share what happened exactly?
In short :-
1) Day 1: Buyer bought my AK240
2) Day 2: shipped when I received the money
3) Day 3: Paypal sends me a mail to say don't ship as there's something fishy about that payment & Paypal held the payment (I can see it in my account but can't use it)
4) Day 4: I called Paypal to tell them I shipped and they asked for proof of shipment, but since Japan EMS is so efficient, both Paypal & I couldn't recall the product. Paypal told me that the buyer appeared to have obtained money from 3 sources to make the payment to me which was why it was suspicious. Paypal then told me that since I cooperated and appeared to be a legitimate seller (not to mention a flawless Paypal customer for 8 years until this hiccup), they would release the money to me if the tracking showed that it was successfully delivered.
5) Day 5: Package successfully delivered
6) Day 8: Paypal released the money
7) Day 11: Paypal held the payment account again. This time saying that it's the credit card owner that is doing a charge back
8) Day 11 -> Day <something>: Another Paypal representative says that chargeback is outside of Paypal control however I could negotiate on how much I could get back since I was a long standing Paypal customer. Of course I told them I wanted what I was supposed to receive.
9) Day <something else>: Paypal escalates to the local Japanese Paypal representative 'cos they couldn't manage me (I was quite stern). The Japanse Paypal rep says whatever Paypal reps whom I talked to before gave me the wrong information. I'm not entitled to get anything back as I had no seller protection.
10) Day <something else again>: Paypal released the money to my account and promptly took the whole payment back. Further they charged me a charge back fee - in other words not only did I lose the money I sold the AK240 for, they further added a chargeback.
11) Day whatever: I told Paypal the chargeback fee is unacceptable. They eventually refunded me back the ChargeBack fee.
12) Day whatever: the credit card company won their case and the money was given back to them.
13) Regularly until today: Paypal says there is nothing else they can do for me. They apologise for their earlier reps giving me the wrong information but as I'm not entitled to Seller Protection, they will not cover me for my losses.
I'm trying to find a lawyer to fight for my case but sadly $2080 is not enough for any lawyer to even bother. I don't want to use PayPal anymore if I can help it. If there's an alternative I'll switch immediately. Over the past 8 years, I've probably had about $10,000-$15,000 go through my account through buying and selling. This may not seem much but bear in mind I'm a consumer/customer. I'm not running a business.
Any of you have any ideas to help, that'll be great.