[Dobrescu George]

Brought to you by popular demand, my full written review of the UA2 DAC/AMP from Shanling Audio is live now~

This is a really powerful DAC/AMP with a great dynamic sound, but with a rather high power consumption. The best part is that it has both Single Ended and Balanced, but you can replace its cable, so even if you do break it eventually, the unit should still work just fine, plus it can drive most headphones well, so I did a few comparisons in the full written review on UA2~

https://www.audiophile-heaven.com/2021/10/shanling-ua2-type-c-dac-amp-small-size-big-impact.html

 

[caian]

I think that if can only achieve it when you limit the max volume with Eddict Player on your mobile device.

I forgot to reply, but unfortunately none of the shanling apps worked properly on my Motorola.

The Shanling app itself does not recognise the device and the Eddict Player crashes on startup.

Such a nice hardware ruined by horrible software and driver support. I wouldn't mind living without the Shanling drivers if the generic ones (and the Linux one) didn't come with a weird volume scaling bug, where a single position in volume jumps to hearing-damaging levels and then drop again.

 

[recephasan]

I forgot to reply, but unfortunately none of the shanling apps worked properly on my Motorola.

The Shanling app itself does not recognise the device and the Eddict Player crashes on startup.

Such a nice hardware ruined by horrible software and driver support. I wouldn't mind living without the Shanling drivers if the generic ones (and the Linux one) didn't come with a weird volume scaling bug, where a single position in volume jumps to hearing-damaging levels and then drop again.

I don't know about what model of Motorola phone you have, but the Eddict Player works on my Moto G Power (2020).
In case you get it to work, I found the UA2 in the USB menu, not under My Device or anything (why, Shanling?)
And I know none of what I wrote helps if you can't launch the app.

 

[Shanling]

I forgot to reply, but unfortunately none of the shanling apps worked properly on my Motorola.

The Shanling app itself does not recognise the device and the Eddict Player crashes on startup.

Such a nice hardware ruined by horrible software and driver support. I wouldn't mind living without the Shanling drivers if the generic ones (and the Linux one) didn't come with a weird volume scaling bug, where a single position in volume jumps to hearing-damaging levels and then drop again.

Shanling app, you mean Shanling Music or Shanling controller?
On Eddict player, are you using the latest V1.1.9 version? And please what exact Motorola, with which system?

As @recephasan said, in both apps UA1/2 shows in side menu, under USB Control. Please make sure that non other app is taking control over the DAC at the same time (Like UAPP).

 

[lanister]

The problem with UA2 on Windows 10 seems to go away when I use the ddHIFI TC05 cable and connect the UA2 directly to my laptop Type-C port. I am not sure that it's because the cable or Windows has updated the generic audio driver.

Vẫn còn nhiều vẫn đề thế hả ông?' thế còn dùng điện thoại thì có vấn đề gì ko? Đang định mua

 

[huythach83]

Vẫn còn nhiều vẫn đề thế hả ông?' thế còn dùng điện thoại thì có vấn đề gì ko? Đang định mua

Xài với điện thoại thì không sao hết. Chỉ có xài với Windows 10 thì có vấn đề thôi, nhưng dạo gần đây cũng không thấy bị gì nữa.

 

[unluckyTG]

@Shanling, I experiencing issues with Shanling UA1. When I listen music or playing games audio cuts out for around one second. It's like someone muted sound without asking me. I not found any solutions to resolve this issue. I tried install drivers from official Shanling site (both versions, 2020 and 2021 release year), also I flashing last firmware. This issue occurs not only with PC but with my Android devices too. Most often it happens when I playing games. When I listen music this happens not so often but make my experience bad. I waited few months for fix but there is no updates so I decided write this post here. Still waiting for fix.
(Windows 1607 with last updates, Samsung Galaxy M21)

 

[Shanling]

@Shanling, I experiencing issues with Shanling UA1. When I listen music or playing games audio cuts out for around one second. It's like someone muted sound without asking me. I not found any solutions to resolve this issue. I tried install drivers from official Shanling site (both versions, 2020 and 2021 release year), also I flashing last firmware. This issue occurs not only with PC but with my Android devices too. Most often it happens when I playing games. When I listen music this happens not so often but make my experience bad. I waited few months for fix but there is no updates so I decided write this post here. Still waiting for fix.
(Windows 1607 with last updates, Samsung Galaxy M21)

We have some reports like this and they were sent to our engineering team. So far we have no fix for this.

 

[Shanling]

Firmware update for Shanling UA2 USB DAC/AMP

Improving Android compatibility and fixing DSD channel issue.

Download from here: https://drive.google.com/file/d/1Sp_alBNHWZlycDP2jgEyXYqIdKqOBcOI/view?usp=sharing

 

[BoomBap08]

@Shanling Is it possible to adjust the volume via phone volume rocker (for example, if I use it on usb exclusive mode on hiby app or UAPP) or should it be always done through the Eddict app's usb control section?

 

[Shanling]

@Shanling Is it possible to adjust the volume via phone volume rocker (for example, if I use it on usb exclusive mode on hiby app or UAPP) or should it be always done through the Eddict app's usb control section?

You can always adjust volume by the volume buttons on your phone.

 

[chifihead]

Hey gang does the UA2 (or the new UA1 "pro") also make loud popping noises from time to time? My UA1 does that, rendering it unusable.

 

[recephasan]

Hey gang does the UA2 (or the new UA1 "pro") also make loud popping noises from time to time? My UA1 does that, rendering it unusable.

the only experience I have that is relevant is that
one USB-C to USB-A adapter I have causes popping noises and computer crashes, while the other does not, while using another dongle

 

[chifihead]

the only experience I have that is relevant is that
one USB-C to USB-A adapter I have causes popping noises and computer crashes, while the other does not, while using another dongle

I use it with a phone, and while I'm not experiencing crashes, the popping noises sounds like it!

Just to make sure: I hear one LOUD pop every now and then. It sounds like how you would imagine an electrical spark to sound like. Is that what you mean?

 

[KazuMae]

Firmware update for Shanling UA2 USB DAC/AMP

Improving Android compatibility and fixing DSD channel issue.

Download from here: https://drive.google.com/file/d/1Sp_alBNHWZlycDP2jgEyXYqIdKqOBcOI/view?usp=sharing

Hi Shanling Mod,

I tried this update with my UA2 and I am still getting the crackles and pop on my unit and frequent disconnections on my windows 10 machine. I tried a lot of things including using another cable, connecting directly to the USB C port, using a dock , using USB C-A pass through and even changing my own IEM cables as well. BTW i am using the 2.5mm balanced.

Other than that, I do like the sound signature that the dac provides.. since I cant use it on my pc, these days been using the unit with my Samsung S20 5G and it works fine.

Thank you!