- Joined
- Sep 17, 2012
- Posts
- 982
- Likes
- 1,187
We feel sorry that we still have no updates on V2 earpad.
Sorry
Sorry
Innovating the art of listening.
Stay updated on HiFiMAN at their sponsor profile on Head-Fi.
|
Innovating the art of listening.
Stay updated on HiFiMAN at their sponsor profile on Head-Fi.
|
Not sure where to post this, but I want to share some painfull experience with Hifiman Chinese rep.
Earlier this year I bought mini mp3 player with re400 balanced from Hifiman China, but it was defective. Then both items were shipped to U.S. for inspection. Later they agreed to send replacements and I asked to declare low value and ship it by regular post, because I would have to pay about 70eur customs and fees to DHL reps for the second time. Hifiman didn't listen and declared taxable amount in Europe for DHL. I couldn' t afford to pay customs and taxes again so I asked custom oficers to return goods to sender. Shortly after Hifiman representative from China insisted I have to pay about 100usd for shipping back the goods and then he will ship the player again! That was too much for me and I asked him to keep this brand new player and earphones for selling to other customers since he didn't want to refund not a fraction of my money.
Innovating the art of listening.
Stay updated on HiFiMAN at their sponsor profile on Head-Fi.
|
We feel sorry that we still have no updates on V2 earpad.
Sorry
Hi All,
Reading the thread, I get the feeling that it would be best to opt for extended care/warranty for HiFi Man products (especially the planar headphones as the failure rate is probably higher compared to dynamic headphones?)
I have the option to buy HE-560 from Walmart at a great price. However, I'm not from US, and will get it to my country via a friend. Walmart is offering a 4-year care plan for these. Anyone having experience with Walmart care plans? Even if I get them, I would need to ship them to US, which is going to be a hassle, but still better than no warranty? (after the 1 year)
Your inputs and suggestions would be helpful
Hi All,
Reading the thread, I get the feeling that it would be best to opt for extended care/warranty for HiFi Man products (especially the planar headphones as the failure rate is probably higher compared to dynamic headphones?)
I have the option to buy HE-560 from Walmart at a great price. However, I'm not from US, and will get it to my country via a friend. Walmart is offering a 4-year care plan for these. Anyone having experience with Walmart care plans? Even if I get them, I would need to ship them to US, which is going to be a hassle, but still better than no warranty? (after the 1 year)
Your inputs and suggestions would be helpful
Yea I believe WalMart sells it's insurance with Assurant or Assurion, I got one of those care packages for an amp of mine on Amazon. My warranty stated either a hardware replacement [which is doubt they can do] or a full refund of the purchase price in the even that it fails. I'd see which option you have offered. If it's the replacement... they'll send you a refurbished model which may not be ideal... an working with them while not being in the US would also be more problematic.
Also, I have an HM 601 that died on me, the display works but I have no sound output from either the Line or Headphone out? What is the repair cost and time, if I'm able to send it in for repairs. Also, does having it rockBoxed void any kind of repair? I don't expect it to be "free" but I'd like to keep teh software I have on it, and just get it working again