Arniesb
Headphoneus Supremus
- Joined
- Dec 12, 2013
- Posts
- 1,725
- Likes
- 650
Youre in good hands now. Violectric is great company who supports its customers.To say nothing else, Mytek has made this bed for themselves by not making more of an effort to communicate with affected customers. Audiophiles have as much empathy as anyone else when treated with respect. Luckily for me, I had this forum as a resource so that I could anticipate problems and insulate myself from risk by using a retailer with good return policies should my own example of this amp be affected as others here have reported. It was, and I returned it for a refund. Lots of manufacturers have an actual presence in HiFi forums, so many in fact that's it's quite common to see them post and answer questions in person. I've never seen any such thing from Mytek. Mytek needs to get their act together and realize that the internet accomplishes more than just advertising. They seem to have put a lemon on the market and given the diffuse nature of this hobby(very few opportunities to try gear before purchase) you can be damn sure people are going to want as much info as they can get before they spend $1500 on a product only to find out the maker supports it poorly.