wizzman121
100+ Head-Fier
So I read through this whole thread before purchasing a used V550 Pro back in October. I did pick it up and want to confirm what someone else mentioned above. The Reed relay pot has 256 steps. This is alot for what is only maybe 270-300 degrees of pot rotation. There are audible clicks which do sound more like scratching as you turn the knob. They are more noticeable with IEMs and sensitive headphones. I barely notice it when music is playing on my higher impedance headphones. I find this acceptable given the style of volume pot and how other stepped attenuators do the same thing juts with far fewer steps
Now with that said, the used unit (original dual 1/4" jacks) I picked up also exhibited some very small dead spots in the volume range. The sound would pop and crackle as you passed these spots and the volume would jump around for a non-second. That to me was just unacceptable. I was the third owner of the amp but it was still within the five year warranty. I reached out the original US-based dealer and after answering some questions they arranged to have a brand new replacement amp sent to me. It took maybe a month or more for it all to happen but I did get it finally.
The new amp has the 4.4mm jack and "256 step PROCONTROL" badging on the volume pot itself and a chrome ring about the remote sensor. You can see the differences here:
I have had the new amp for about two months now and have not observed any degradation of the volume pot yet. I do really worry that the same issue may pop up on this new unit however. Also, while I only had both the old and the new amps together for a few days. I did observe just a touch more mid-bass presence on the new amp and preferred the sound of it compared to the old one which sounded just a touch leaner.
I absolutely love this amp, especially paired with the Tungsten and the Caldera. It has the blackest background and cleanest sound I have ever heard. The separation and imaging is top tier. While there is depth to the sound it is not holographic like a tube amp or like the Holo Bliss. It has tighter bass and way more treble extension than the Bliss though. This makes the Bliss sound like a tube amp!
Now with that said, the used unit (original dual 1/4" jacks) I picked up also exhibited some very small dead spots in the volume range. The sound would pop and crackle as you passed these spots and the volume would jump around for a non-second. That to me was just unacceptable. I was the third owner of the amp but it was still within the five year warranty. I reached out the original US-based dealer and after answering some questions they arranged to have a brand new replacement amp sent to me. It took maybe a month or more for it all to happen but I did get it finally.
The new amp has the 4.4mm jack and "256 step PROCONTROL" badging on the volume pot itself and a chrome ring about the remote sensor. You can see the differences here:
I have had the new amp for about two months now and have not observed any degradation of the volume pot yet. I do really worry that the same issue may pop up on this new unit however. Also, while I only had both the old and the new amps together for a few days. I did observe just a touch more mid-bass presence on the new amp and preferred the sound of it compared to the old one which sounded just a touch leaner.
I absolutely love this amp, especially paired with the Tungsten and the Caldera. It has the blackest background and cleanest sound I have ever heard. The separation and imaging is top tier. While there is depth to the sound it is not holographic like a tube amp or like the Holo Bliss. It has tighter bass and way more treble extension than the Bliss though. This makes the Bliss sound like a tube amp!