I am completely lost.
Bitwolf purchased his N3Pro from Phil, and Phil has send an replacement unit to Bitwolf already. I even request for tracking information from Phil after I read your suggestion. The N3Pro left Heathrow on 7 October 1am, so when I asked Bitwolf whether he has "
send the faulty N3Pro back to Phil already", I was surprised that Bitwofl said, on 8th October, he'll send back the unit soon and ask for refund.
I think any manufacturer will be frustrated when a reviewer or a review platform decided to publish a product review based on a faulty unit, especially when there are on-going discussion/arrangement to replace the unit already. Bitwolf decided to do that because "I can't let my channel sit without a video for next 2 weeks", I know he is entitled to that, so its up to the readers to decide if this is respectable and meaningful.
It is quite common that retail shop will wait for the faulty unit to be checked first before they send out a replacement unit. Phil has gone beyond his company policy in this transaction, I just hope the goodwill that Phil has offered will become fruitful eventually.