[Rossliew]

HI @joe 
 
Here's the screen shot :
 

 
I also tried removing Safari per your steps above but to no avail...

 

[joe]

That's really odd.  Are you using any Extensions with Safari? If so, are any of them blocking "http://cdn.head-fi.org" as a domain?

 

[Rossliew]

I don't think I changed any settings..how do I check for the "extensions"?

 

[joe]

1) Click "Safari" in the top menu bar, and select the "Preferences..." option.
2) In the resulting window, click the "Extensions" tab.
 
That will show you all of the installed extensions.

 

[Rossliew]

OK, this is what I got :
 

 

[joe]

That's pretty odd that you're not seeing those images. Do you have any other web-enabled devices (a cell phone, tablet, another computer) that you can try to view the images with?  I'm just trying to narrow it down to being computer specific, location specific, or if there might be a greater issue.
 
I'll file a ticket for this issue, and I'll see if the tech team has seen this before.

 

[joe]

@Rossliew, can you click this link and load this image?
 
Does it come up, or is it a broken image?

 

[Rossliew]

  That's pretty odd that you're not seeing those images. Do you have any other web-enabled devices (a cell phone, tablet, another computer) that you can try to view the images with?  I'm just trying to narrow it down to being computer specific, location specific, or if there might be a greater issue.
 
I'll file a ticket for this issue, and I'll see if the tech team has seen this before.

I use a HTC cell phone which has no issues with the website. Similarly my Acer laptop has no issues. Only the Mac. I will try the link later tonight when I get home from work. With a PC at work, the site has no issues either.. truly perplexing!
 
Thanks though for taking the time to help me sort this out

 

[Steve Eddy]

And I don't think my not being able to see smileys was a coincidence. Happened the same time I saw Rossliew's post about images. The smiley problem cleared up pretty quick, but I think they were related somehow.

se

 

[joe]

Actually, the issues are unrelated, as the smilies issue was due to a DNS update, but the other images which he's showing as not loading are on a hostname that hasn't changed at all in quite some time. And if it were related, more people would be seeing the issue. It seems isolated to @Rossliew. 

 

[Rossliew]

  @Rossliew, can you click this link and load this image?
 
Does it come up, or is it a broken image?

Now this is getting weirder by the day. I can load the image in the link and see it clearly.
 
But when i go back to the Home page, the images don't load! However, when i return to this thread, i can see the images! Puzzling....

 

[joe]

@Rossliew - Can you try installing Chrome or Firefox, and see if you are experiencing the same issue? I want to determine if it's Safari-specific.

 

[Rossliew]

  @Rossliew - Can you try installing Chrome or Firefox, and see if you are experiencing the same issue? I want to determine if it's Safari-specific.

OK< let me try and let you know...downloading Chrome now

 

[Rossliew]

  @Rossliew - Can you try installing Chrome or Firefox, and see if you are experiencing the same issue? I want to determine if it's Safari-specific.

Unfortunately, it's the same thing with Chrome :
 

 

[joe]

@Rossliew: 
 
Since you downloaded Chrome, could you get some information from the Chrome Developer Tools Network panel?
 
You can read about how to access it here: https://developer.chrome.com/devtools/index
 
What the tech team needs is for you to do the following:
 
1. Clear the cache in Chrome by clicking "Chrome" in the top menu bar, and select "Clear browsing data..."
2. Open network panel/tab of the Developer Tools
3. Visit http://www.head-fi.org.
4. Right-click in the Network window of the Developer Tools, and select the "Save as HAR with Content" option.
5. Send the HAR data to me at joe@head-fi.org, and I can pass it onto the tech team.
 
This will give the tech team the necessary data to investigate this further and see what's going on.