[gryffe]

I think the sensitivity is .65 is what they told me a while ago should be helpful to those having issues. Try it out, and in the meantime, you can always disable the touch controls again.

After your post I began to wonder if it had anything to do with the BT Codec, stay with LDAC if you can you will probably be better off in the long run.

Cheers!!

I always use LDAC. Was just putting that info in the post for reference.

 

[iFi audio]

I always use LDAC. Was just putting that info in the post for reference.

My apologies, I misread it to mean you were using Adaptive.

All good!

Cheers!!

 

[jsmiller58]

Will do, but if 4 or 5 more days of flawless playback (with the touch controls disabled) is found to be the solution doesn't this mean the Go Pods are faulty?
I have no need for the touch controls and they actually bug the life out of me, and this was also the case with previous wireless IEM's where the touch controls worked relatively flawlessly. But what if I thought they touch controls were an essential part of the Go Pod experience, and found that the problems I am experiencing made them unusable for me?
We can cross that bridge when/if we come to it though.

Something not working specifically for you (or a subset of users) such as ears touching the touch sensors is probably not a fault. It is a possibly bad design, however.

 

[toomasg]

In case someone hasn’t noticed - iOS Gaia app has been finally bumped to the feature level on par with its Android counterpart. You’ll have the same controls.

@iFi audio cheers!

 

[boxster233]

My Go Pods have developed a rather irritating new fault to add to the intermittent other faults that still sometimes occur for me and that I have shared on here over the months.
I pretty much only wear the Go-pods when out walking, and now they have started dropping out when I am on the move but when I stand still to try and rectify the issue they start to play back perfectly. So I stand still for 1,2 or 3 minutes and they are fine, but as soon as I start walking again the drop outs start immediately. I have MMCX connectors attached to my Go-pods and after a few months or so they were giving me all kinds of issues and I got them replaced after reporting this to support. The new connectors are now following a similar pattern of failure I reckon. The other annoying thing I find is the touch controls are a law unto themselves, the slightest touch or movement can cause them to pause whatever I'm listening to, or switch to another podcast on Youtube, lower or raise the volume to irritating levels. If there was a way to disable touch controls it would be a godsend, I do not need them although I understand many others will.
I will raise another ticket summarising this post but tbh I am at the end of my tether with these things and I am actually thinking of selling them, but then I think I'd just be in for a whole world of trouble as whoever bought them would think I'd sold them a faulty product and look for their money back. Maybe these things just aren't meant to be used on the move, does anybody else wear them while walking, running, at the gym etc and find they have no issues?

@iFi audio - Bubba, can any of the issues that I and others are reporting (especially drop outs) be fixed with a FW update? I don't religiously follow this thread so I am maybe missing suggestions that could help rectify what I experience, or info about future fixes on the horizon.

When the Go Pods work they are a fantastic product, maybe I'm just unlucky with my use case (mainly on the move), or maybe they are faulty who knows?

I'm sorry to be so negative with this post, but it is pretty much every day that I have issues (apart from a short period when the connectors were replaced) and I know you are fighting the good fight Bubba, so just want to put that on record.

I’ve had similar issues too. I’m also having issues where when I’m running, with touch controls disabled, they touch controls become enabled again and raise to really high volume. Seems to only be an issue when I’m exercising, which is my main use for GoPod.

 

[gryffe]

I've had 3 x 30 min walks since I disabled the touch controls. Pretty much flawless playback, and that's with my Samsung S24+ and using LDAC 660/606 kbps. Previously I was using Best Effort(Adaptive Bit Rate) which I reckon is the default setting. I'll maybe increase to LDAC 990/909 kbps tonight.
I'm hanging fire till at least the weekend is over before claiming this as a solution though. There have been too many false dawns before where I think I've found a solution only for the issue to return after a day or two.

So I said I would hang fire till after the weekend to give an update on how the Go Pods performed with the touch controls disabled. Well after 4 or 5 days of use (approx 1.5 to 2 hours per day) they have been almost flawless. Only used outside, listening to Youtube podcasts or internet radio. Maybe 5 or 6 times I had a very quick drop out when I turned my head to look for oncoming traffic, but that's no big deal when taken over 4 or 5 days. Tonight I tried them with the touch controls enabled, but on a very low sensitivity setting, and again it was flawless. So for my use case they are absolutely fine.

 

[jsmiller58]

So I said I would hang fire till after the weekend to give an update on how the Go Pods performed with the touch controls disabled. Well after 4 or 5 days of use (approx 1.5 to 2 hours per day) they have been almost flawless. Only used outside, listening to Youtube podcasts or internet radio. Maybe 5 or 6 times I had a very quick drop out when I turned my head to look for oncoming traffic, but that's no big deal when taken over 4 or 5 days. Tonight I tried them with the touch controls enabled, but on a very low sensitivity setting, and again it was flawless. So for my use case they are absolutely fine.

It's great you found a solution that works for you!!

 

[iFi audio]

So I said I would hang fire till after the weekend to give an update on how the Go Pods performed with the touch controls disabled. Well after 4 or 5 days of use (approx 1.5 to 2 hours per day) they have been almost flawless. Only used outside, listening to Youtube podcasts or internet radio. Maybe 5 or 6 times I had a very quick drop out when I turned my head to look for oncoming traffic, but that's no big deal when taken over 4 or 5 days. Tonight I tried them with the touch controls enabled, but on a very low sensitivity setting, and again it was flawless. So for my use case they are absolutely fine.

That is good to hear! Hopefully, all is well, please keep us updated!

Cheers!!

 

[fablestruck]

Touch controls disabled for me as well.
Much better

 

[gryffe]

Touch controls disabled for me as well.
Much better

Better yes, but I wonder if they can be tweaked in future to be less sensitive for those who want to use them.

 

[iFi audio]

Better yes, but I wonder if they can be tweaked in future to be less sensitive for those who want to use them.

Do you know where your sensitivity is currently set? mine is here...

Cheers!!

 

[gryffe]

Do you know where your sensitivity is currently set? mine is here...



Cheers!!

Perhaps my post could have been better worded. My setting was at 65, which I presume is default?? Yesterday via the GAIA app I reduced it to 12ms, and as I said in my post I had no issues the first time I used the Go Pods with touch controls re-enabled. I have used the Go Pods twice since and still no issues ,so hopefully 12 is a setting that is stable for my ultra limited use of touch controls.
I know nothing about what these settings actually do, but I (probably wrongly) assumed that 12 is probably a bit low for optimum use, and those power users of touch controls perhaps want that setting to be much higher. And my assumption would be that if they were set above 50 (as an example) that this might cause issues for them.
But I'm probably talking bo**o**s so best ignored

 

[iFi audio]

Perhaps my post could have been better worded. My setting was at 65, which I presume is default?? Yesterday via the GAIA app I reduced it to 12ms, and as I said in my post I had no issues the first time I used the Go Pods with touch controls re-enabled. I have used the Go Pods twice since and still no issues ,so hopefully 12 is a setting that is stable for my ultra limited use of touch controls.
I know nothing about what these settings actually do, but I (probably wrongly) assumed that 12 is probably a bit low for optimum use, and those power users of touch controls perhaps want that setting to be much higher. And my assumption would be that if they were set above 50 (as an example) that this might cause issues for them.
But I'm probably talking bo**o**s so best ignored

I do not remember what the original default setting was and it may have been changed to 65 with updates.

I do remember when they came out I was told that 65 was probably the best setting for the sensitivity, the settings are just how "reactive" the buttons are to any touch.

I was told the higher the setting the less likely accidental touches would trigger the control mechanism.

Hope that helps.

Cheers!!

 

[gryffe]

I do not remember what the original default setting was and it may have been changed to 65 with updates.

I do remember when they came out I was told that 65 was probably the best setting for the sensitivity, the settings are just how "reactive" the buttons are to any touch.

I was told the higher the setting the less likely accidental touches would trigger the control mechanism.

Hope that helps.

Cheers!!

I find the higher the setting the the worse it is. At 65 it is like a bull in a china shop, but with the setting down at 12 I could tell that as soon as I touched the pod it seemed much more sedate. It's probably just me.

ps -Sorry about the crap analogies!!

 

[iFi audio]

I find the higher the setting the the worse it is. At 65 it is like a bull in a china shop, but with the setting down at 12 I could tell that as soon as I touched the pod it seemed much more sedate. It's probably just me.

ps -Sorry about the crap analogies!!

All good!

I will endeavor to get a more technical explanation myself! The bottom line is best for you is best for you!

Cheers!!