Hello! I am the dealer rep with 64 Audio. I'm sending you a PM to help sort this out! Kalani

HI! I just replied!

Good to hear your A18t Is ready! Thank you for being a part of the 64 Audio Family!

We will be sending you a PM to help you sort this out!

Hi There! Our refit tech recommends that you continue to wear your IEMs for another two weeks as your ears may not be accustomed to custom IEMs. If you continue to have issues with the fit, please contact us at refits@64audio.com. Thank you for being a part of the 64 Audio Family!

Hi there, Please contact us at support@64audio.com. We are more then happy to answer any questions you might have! -Kalani

Hi! I will send you a PM to get some more information from you to better help you. -Kalani

Hi There, I will send you a PM to get some details from you about your Fourtés -Kalani

Hey there! If it is only when playing that particular song then it very well could be something with the recording. If it turns out that is is not just that song, we recommend you submit a repair request so we can get those fixed for you! Here is a link to submit a repair request...

We will reach out to you with a PM to see what we can do to get that moving!

Hi Rayzilla! I will reach out to you via PM. Lets see what we can find out about your order. -Kalani

Hi, I am Kalani at 64 Audio! I will reach out to you via PM to get some more information and help track down your order.