[FullCircle]

Add Sleek Audio to the list

The only company that I have found that clearly states their warranty is transferable is Audeze (Kudos to Audeze)

But with that I end my search on this topic, as it is time for me to examine the back of my eyelids.

 

[proedros]

@FullCircle it amazes me , how someone with so much history here can still not say 'i was wrong' but still continue to manipulate facts in order to seem ''right''

for someone whose English is his native language , you sure have a hard time understanding what warranties really say and using them to your service

anyway , people are free to be boogied or believe half lies and half truths , no use continuing this with you

i made my point clear , glad to see you spend time searching which companies offer warranty or not

next time , you will be more careful i guess

best.

 

[Alexdre119]

please stop manipulating facts in order to maximize your profit, we get it you want to boogie people but it's irritating

i googled randomly 3 iem companies , none is sying what you are saying about non-transferable warranty

below , some warranty info from other respected companies - noone is saying what you are saying

it's your constant bending of facts that keeps me from purchasing a Noble iem , please stop doing this it's not doing you any good

=============================================================================

from the empire ears site


WARRANTY
Custom In-Ears Limited 2 Year Warranty Empire custom in-ear monitors are warranted against material defects and workmanship defects for a period of twenty-four (24) months from the original shipping date or manufacture date, whichever is later. During this period Empire will, at its discretion, repair the defective unit or replace it. Universal In-Ears Limited 1 Year Warranty Empire universal in-ear monitors are warranted against workmanship defects and material defects for a period of twelve (12) months from the manufacture date or original shipping date, whichever is later. During this period Empire will, at its discretion, repair the defective unit or replace it.


This warranty does not cover:

• Cables and accessories.
• Loss and damage.
• Problems resulting from using aftermarket cables.
• Abuse, misuse, accidents, improper storage, and usage under conditions which the products are not intended for.
• Problems resulting from any unauthorized repairs or modifications to the product.
• Wax buildup or moisture issues.
• Deterioration of product’s color and/or physical condition resulting from normal wear and tear; such deterioration is not considered defect.
• Shipping and handling (inbound and outbound).

Voiding Limited Warranty Tampering with your Empire Ear product, including modification or disassembly, or attempts to disassemble or repair in part or whole by you or any person or company other than our authorized service facility, will automatically void all warranties.


===================================================================

from the 64audio site

Warranty does not cover the following:
Physical or hardware damage caused by accident, abuse, misuse, water, ear wax, excessive volume, shock, negligence, misuse of ear gel, acts of God, misapplication or cosmetic normal wear and tear.



Damage caused by improperly or incorrectly performed maintenance or repair by an unauthorized 3rd party or person.



Damage cause by modifications or alterations without the written permission of the company.

Any defect that is attributable to any failure or damage, which is beyond the reasonable control of the company.

In the case of a broken shell, we offer a remolding service which has a base price plus additional costs for customizations, replacement drivers, and shipping. Details can be found on our product service page.

Cables are guaranteed not to be dead on arrival and have a 6-month limited warranty from the original shipping date.

This warranty gives you specific legal rights, and you may also have other legal rights, which vary from state to state.


=========================================================



from lime ears site


Warranty
Product warranty
We provide 1-year limited warranty on our products against material defects of external shell or the internal components. Damage, breakage or other misuse, wear and tear, abuse accidents, unauthorized repairs or modification, acts of God are not covered by warranty.

Warranty does not cover cord.

Warranty does not cover internal components provided by the customer for reshelling service.



==================================================================

noone is saying what you say is the rule - so you either lying or don't really know what's happening in the iem industry

so like i said , please stop manipulating truth , time after time after time

Warranty law is an interesting subject. Even though manufacturers don't explicitly state that the warranty is non-transferable, most have the implicit right to make a professional judgement whether to honor the terms of the warranty based on if proof of purchase can be provided. Since all these warranties are limited, the manufacturers are only obligated to fulfill the warranty promises only so long as certain conditions are met, even if the conditions are implicit. 64 Audio states "You may be requested to provide proof of purchase details in reference to a warranty claim", creating a condition they can choose to execute if they deem it necessary. You'll find similar phrasing in most other IEM manufacturers warranties, for example: Empire Ears states that "Under this warranty, all fit issue remakes will be made according to the original purchase order..." creating similar requirements for the assignee to provide proof of original purchase. Interestingly, Lime Ears says nothing, but may still have an implicit right to request proof of purchase.

I did some research to find out if these laws might be different in the EU, since their warranty laws are more generous to the consumer. https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/faq/index_en.htm
Although they give a 2 year blanket for most products (as opposed to the standard 1 year in the US), they state that "If you buy goods from a private individual rather than a company, as is often the case with online auctions, your purchase is not covered by EU consumer rules. A consumer transaction involves a private individual buying goods or services from a trader acting in the course of his business, trade or profession, as opposed to two individuals acting in a private capacity."

 

[BananaOoyoo]

@proedros if you're worried about transferrable warranties and aren't directly buying through Noble, you're better off asking the specific distributor in your country.

I know that in my case, there is literally no situation where a distributor will deny a secondhand owner service (both free service during the warranty period and paid service afterwards), whether it's the one for Westone/JH/64Audio, the one for Audeze/Empire Ears, Sound Square (Noble's distributor), or even Sennheiser Korea - given that the second owner has a copy of the receipt/proof of purchase and that the reason is valid.
If I were to buy a secondhand Khan or K10 Encore that was originally sold in the local market and needed it serviced, the two possible outcomes would be:
1. Sound Square get it fixed through Noble
2. They give me a new replacement
The distributor might be unhappy that a non-original owner is asking for it, but unlike Noble in the US, they can't tell the second/third/10 millionth owner to go pound sand.

 

[proedros]

@proedros if you're worried about transferrable warranties and aren't directly buying through Noble, you're better off asking the specific distributor in your country.

I know that in my case, there is literally no situation where a distributor will deny a secondhand owner service (both free service during the warranty period and paid service afterwards), whether it's the one for Westone/JH/64Audio, the one for Audeze/Empire Ears, Sound Square (Noble's distributor), or even Sennheiser Korea - given that the second owner has a copy of the receipt/proof of purchase.
If I were to buy a secondhand Khan or K10 Encore that was originally sold in the local market and needed it serviced, the two possible outcomes would be:
1. Sound Square get it fixed through Noble
2. They give me a new replacement
The distributor might be unhappy that a non-original owner is asking for it, but unlike Noble in the US, they can't tell the second/third/10 millionth owner to go pound sand.

i just don't like being bullsh.itted, that's all

anyways, i think people here are smart enough to understand that ''some iem companies don't offer warranty'' is not the same as ''all companies don't offer warranty''

best.

 

[Watagump]

The fortune cookie has spoken once again.

 

[Pepito]

@FullCircle it amazes me , how someone with so much history here can still not say 'i was wrong' but still continue to manipulate facts in order to seem ''right''

for someone whose English is his native language , you sure have a hard time understanding what warranties really say and using them to your service

anyway , people are free to be boogied or believe half lies and half truths , no use continuing this with you

i made my point clear , glad to see you spend time searching which companies offer warranty or not

next time , you will be more careful i guess

best.

This thread is a huge circlejerk about Noble with Fullcircle and other followers. I've honestly tried to stay away from Noble because of the crap that gets posted in this thread by Noble and others. I love my K10's but sheesh did the success go to Noble's head.

 

[FullCircle]

I'd rather participate in a love fest than a hate fest, life is hard enough I dont need to search for negative vibes.

I'm glad to hear you are another happy owner of the k10.

 

[hotdog108]

Here's an idea, buy first hand, from the manufacturer. I honestly don't understand the sense of entitlement from people that didn't buy the product from the original manufacturer, yet expect warranty services after they've broken the product when they bought it second hand. I don't get any discounts from Noble, I don't have any special relationships with anyone from Noble, or any other company for that matter. I just think it's ridiculous that people expect warranty services from a company they didn't buy the product from.

 

[BananaOoyoo]

Here's an idea, buy first hand, from the manufacturer. I honestly don't understand the sense of entitlement from people that didn't buy the product from the original manufacturer, yet expect warranty services after they've broken the product when they bought it second hand. I don't get any discounts from Noble, I don't have any special relationships with anyone from Noble, or any other company for that matter. I just think it's ridiculous that people expect warranty services from a company they didn't buy the product from.

Where's the sense of entitlement? When a person in Korea is selling an IEM or headphone on the used market, they're selling the product + X months/years of service through the manufacturer/distributor.

It's why an original receipt/proof of purchase is expected at the time of sale - and why an inability to do so (or selling items past the warranty period) will mean a significant drop in selling price.

 

[Carlsan]

Oh My God.
Don't buy it then if it's not covered and your worried about lack of warranty.

Can we please move on.

 

[hotdog108]

Where's the sense of entitlement? When a person in Korea is selling an IEM or headphone on the used market, they're selling the product + X months/years of service through the manufacturer/distributor.

It's why an original receipt/proof of purchase is expected at the time of sale - and why an inability to do so (or selling items past the warranty period) will mean a significant drop in selling price.

Can't, can't, can't, won't, won't, won't. Are those the countries the original manufacturer operate in?

 

[BananaOoyoo]

Oh My God.
Don't buy it then if it's not covered and your worried about lack of warranty.

Can we please move on.

If you go back, you'll see that it wasn't me who brought up the transferrable warranty. (That would actually be John.)

All I've done so far in this thread so far is:
1. show excitement over the Khan launching
2. say that it's a good IEM after trying it
3. express my disappointment with the noise issues
4. state that regardless of Noble's policies, the warranty may be transferrable for someone like Proedros who isn't living in the US

I know that given the responses in the thread though, if I were to get a Noble Khan in the future, it'd be one that was sold in the local market (either new or used) since it seems that it's the only way to protect myself afterwards.

Can't, can't, can't, won't, won't, won't. Are those the countries the original manufacturer operate in?

I have no idea what you're asking honestly. Noble sells IEMs in Korea through a distributor, so yes and no?

Once again, transferrable warranty wasn't an issue I brought up. Unless I'm buying directly through Noble's website or from Massdrop, it really doesn't apply for me.

 

[FullCircle]

Peace

 

[proedros]

Here's an idea, buy first hand, from the manufacturer. I honestly don't understand the sense of entitlement from people that didn't buy the product from the original manufacturer, yet expect warranty services after they've broken the product when they bought it second hand. I don't get any discounts from Noble, I don't have any special relationships with anyone from Noble, or any other company for that matter. I just think it's ridiculous that people expect warranty services from a company they didn't buy the product from.

here's an idea , there are IEM companies out there who respect you and treat you more than a passing wallet

straight from the Empire Ears thread , when i asked their CEO about warranty and if it's voided if i am not the 1st owner i got this answer

''Whether you're the 2nd, 3rd, 4th or 100th owner you're still covered by the warranty. Even if it's out of the warranty timeframe you can still reach out to us and we'll do everything we can to help out.

We stand behind those that stand behind us and we're grateful for every single one of you whether you purchased directly from us or not. Stay awesome my friends, y'all the real MVPs out here!''


so yeah , what dr moulton said that warranty only applies to the original owner and that ''Yes, that is the rule not the exception industry wide.'' is not a fact/truth - it's just his way of protecting his personal interests - which i respect but i had to put the facts straight cause i don't like people scaring people by false facts.

we can move on now into pics of lovely iem and women, but remember : never let people ***** you - you deserve more

best.