Kozwoz
500+ Head-Fier
- Joined
- Nov 26, 2014
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Have you updated it with the new firmware ?
I’m running the latest firmware and still getting the same issue. The song will show its playing and timeline is progressing but there is no output. This happens in a couple different scenarios such as when I close Tidal or Spotify and re-launch either and then hit play or for example I’ve gone from Tidal to Spotify in quick succession or vice versa. The only way to get output is to restart the device and this always fixes the issue.There is a new update you should install that maybe it will fix your issue because I’m not facing what you just described.
I guess it’s similar in the way Spotify and Tidal let you play on a different device and you use a secondary device as a remote control - you can control what’s playing on the secondary device but it’s only playing on your primary device. This issue is different though because I’m only using the R8 II and no other device. I use the above example to illustrate only the way this particular bug behaves. It’s showing the track is playing and timeline is progressing but no output.
I don’t fully understand the mechanism but it happens when I exit Spotify or Tidal and then after a few seconds I can hear the amp disengage using sensitive iems. After which, if I want to reopen either of these apps I’m not getting output despite showing track is playing.
Hiby have advised wiping the device and starting again which is a ball ache and failing that, sending it back for repair.