Recent content by Jack Vang
  1. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    I trust this message finds you all well. Please find below some crucial updates regarding the RAVEN: RAVEN Launch Edition – Mirror Gold: I've been steadfastly present at the CNC, polishing, and coating facilities, personally overseeing the final touches to ensure our mirror gold faceplates...
  2. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    With respect to the bass revisions, the changes are nuanced, originating from the structural enhancements we've incorporated. There are no electronic alterations internally—nothing that would show up in specifications or graphs. However, during our critical listening tests, we've experienced a...
  3. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    As I sit down to write this update, I am reminded of the trust and patience you've all shown us during this journey with the RAVEN. It's a journey that has tested our resolve and pushed our capabilities, and your unwavering support has been the cornerstone of our progress. I assure you, every...
  4. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    Dropping in to let you all know that a substantial update regarding the RAVEN—including further enhancements and updated ETAs—will be posted within the next 24-48 hours. We're nearing the finish line, and I'm hyped to share the positive developments with you all soon!
  5. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    Thank you for your kind words and understanding. The anticipation and excitement from our global community is something I deeply cherish, and it's this very passion that compels me to scrutinize any product that doesn't meet our standards. With almost a decade in this industry, our guiding...
  6. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    I am fully cognizant of the outstanding pre-orders. While we're eager to speed things up, our dedication to delivering higher quality requires us to adopt a measured, staggered release approach. This strategy is about ensuring consistency. Once we've solidified this process, we'll accelerate our...
  7. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    I've been a bit off the grid—apologies for that. Following my previous exchange, and the deep introspection that ensued, I wanted to personally reach out to provide a thorough update on RAVEN. 1. The Assembly Challenge: Observation: The heart of our concern lies in units breaking during cable...
  8. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    I got you. We are extending the warranty for all launch edition RAVENs from one year to two years.
  9. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    I've reached out to you directly to arrange a replacement via PM
  10. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    Good evening from Atlanta! I see the posts and I understand the concerns. I just want to quickly point out a few things: 1. Cable Rolling Technique - Prior to my recent update, we had not provided specific guidance on cable rolling with our products. We recognize this oversight. Rest assured...
  11. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    I'm deeply aware of the current concerns surrounding the RAVEN's integrity, and I'm stepping in to directly address and remedy this situation. If you're experiencing any issues, it's paramount that you contact your dealer, ensuring that both myself (Jack@EmpireEars.com) and Leasah from customer...
  12. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    The excitement around the Raven launch has been overwhelming in the best way possible. It's truly a testament to our incredible community. As we gear up for this next step, I want to apologize for the delay. Raven shipments will now kick off early next week, with all launch editions expected to...
  13. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    12 Driver Quadbrid Dual W9+ (with some minor internal tweaks) Five Balanced Armatures Four Electrostatics W10 Bone Conductor Price: Slightly above Odin ETA: Late May/June
  14. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    The visual design of Raven is still a work in progress.
  15. Jack Vang

    Empire Ears - Discussion & Impressions (Formerly EarWerkz)

    ODIN has spoken, and the Ravens have been summoned See you all in a few hours at CanJam Singapore :)
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